1. Information we collect
We may collect personal and health-related information such as your name, phone number, email address, age, gender, appointment details, medical history, prescriptions, laboratory records, and payment-related details when needed to provide care.
2. How we collect information
- When you contact us through the website, phone, WhatsApp, or email
- When you book appointments or enroll in health programs
- When you visit the clinic for consultation, tests, or medication services
- When laboratory samples, reports, or prescription records are processed
3. How we use your information
- To schedule appointments and deliver patient care
- To coordinate consultations, diagnostic testing, and follow-up communication
- To support pharmacy or medication-related services where available
- To improve service quality, website performance, and patient support
- To comply with legal, regulatory, and medical record obligations
4. Sharing of information
We may share information with doctors, laboratory partners, pharmacy partners, payment providers, or service vendors only to the extent reasonably required to provide services, operate the website, comply with legal duties, or protect patient safety.
5. Data protection
We take reasonable administrative and technical steps to protect personal information from unauthorized access, disclosure, loss, or misuse. No system is completely risk free, but we work to safeguard information appropriately.
6. Cookies and website analytics
Our website may use cookies, device information, or basic analytics tools to understand visitor activity, improve usability, and maintain site performance. These tools do not replace our obligation to protect personal data.
7. Retention of records
We retain information for as long as needed to provide services, maintain medical and business records, resolve disputes, and meet legal or regulatory requirements.
8. Your choices
- You may request updates to inaccurate contact or patient information.
- You may contact us to ask how your information is being used.
- You may choose not to provide certain information, but that may limit our ability to offer some services.
9. Third-party links and platforms
Our website may link to third-party websites or platforms. Their privacy practices are governed by their own policies, and we encourage users to review them separately.
10. Policy updates
We may revise this Privacy Policy from time to time. The current version published on this page will apply from the effective date shown above.
11. Contact us
For privacy-related questions, contact Comprehensive Diabetes & Metabolic Care Center, Chitradurga District, Karnataka, India, call 63633 53002, or email drprashanthcdc@gmail.com.